Frequently asked questions

It is possible to keep the room until 11:00 on the day of departure.

Yes, we do. If you wish to have dinner with us, we recommend that you book a table. Click on the link below to get to our table reservation. Book a table

Yes, you can store your luggage in our luggage room while waiting for access to your room or after check-out on the day of departure.

Yes, the hotel has free WiFi. Ask a staff member for the password.

Yes.

No, the hotel does not have its own parking spaces, but we refer our guests to the large municipal parking lot located just outside the hotel. Parking costs SEK 15 per hour between 09:00-18:00 on weekdays and 09:00-13:00 on Saturdays. Every day you can park for free for two hours and when you register in the parking app or parking meter, they do not charge for the first two hours. It is important to remember that you must be registered even during the free hours. Feel free to download the Easy Park or Parkster app before you arrive to make things easier.

Yes, breakfast is always included when you book a room with us.

Yes, for external guests the breakfast costs 165 SEK but we have a limited number of places so all breakfast guests must be booked in. Click on the link below to get to our table reservation. Book a table. Or contact us at info@atellet.se to book your guest in.

Pets are welcome in the restaurant and in some rooms. A fee of 250 SEK per animal and night will be added and this must be notified in advance as we have a limited number of rooms where we allow animals.

Yes, extra beds can be booked for most of the rooms for an extra fee but we have a limited number so please contact us after making your reservation at info@atellet.se.

Yes, children 0-4 years are free if they sleep in their parents' bed. Cribs or extra beds can be added to the booking for a fee.

No, we are a non-smoking hotel. If you smoke in your room, we charge a fee. According to Swedish law, smoking is not allowed on outdoor terraces or at public entrances. This also means that smoking is not allowed on the balcony of the rooms that have a balcony as they are located directly above our outdoor terrace.

No, we are a cashless hotel and do not accept cash in the hotel, but it is possible to pay with the most common debit and credit cards.

Yes, it is possible to pay by invoice if the company meets the requirements of our finance department when they do a credit check. If you wish to pay for your stay or restaurant visit by invoice, you must contact us no later than 5 days before with the organization number, full invoice address and any reference and we will get back to you when we have received a response from the finance department. Contact us at info@atellet.se.

No, the reception is not staffed 24 hours a day. Opening hours are Monday-Friday 07:00-17:00, Saturday 08:00-17:00 and Sunday 08:00-15:00. Once reception has gone home, staff in the restaurant help check-in and assist hotel guests. It is therefore important that you contact us and let us know your arrival time. When the restaurant is closed, the hotel is unmanned. Please email us your arrival time info@atellet.se

You can find all the answers about how we process your personal data in our privacy policy.

Click on the link to access our cancellation policy. Cancellation policy.